Frequently Asked Questions About Stranger Things: The First Shadow: Phoenix Theatre in London

Frequently asked questions about Stranger Things: The First Shadow at the Phoenix Theatre in London

1. What is Stranger Things: The First Shadow about?

The prequel to the multi-award-winning hit TV show at the Phoenix Theatre. Click here to book tickets to Strangers Things: The First Shadow online today.

In 1959, Hawkins was an ordinary town with regular issues. Jim Hopper’s car wouldn’t start, Bob Newby’s sister wouldn’t take his radio show seriously, and Joyce Maldonado just wanted to graduate and leave town. But when Henry Creel, a new student, arrived, his family discovered that starting fresh wasn’t easy. The shadows of the past had a long reach.

A multi-award-winning creative team brought this gripping adventure to life, using theatrical storytelling and stagecraft to a whole new level. The story takes us back to the beginning of the Stranger Things saga and may hold the key to the end.

Stephen Daldry will direct Stranger Things: The First Shadow, with Justin Martin as co-director. Miriam Buether will handle set design, Brigitte Reiffenstuel will handle costume design, Jon Clark will handle lighting design, Paul Arditti will handle sound design, Jamie Harrison and Chris Fisher will handle illusions design and visual effects, 59 Productions will handle video design and visual effects,

D.J. Walde will handle original music and arrangements, Coral Messam will handle choreography, Lynne Page will handle movement direction, Campbell Young Associates will handle wigs, hair and makeup design.

Gary Beestone will act as technical director for Gary Beestone Associates, Mary Halliday will supervise props, William Conacher will handle dialect, Kev McCurdy will handle fight direction, Jessica Ronane Casting CDG will handle casting, and Jim Carnahan will provide international casting consultancy.

3. What are the age restrictions?

The show is recommended for ages 13 and up. Those under 15 must be accompanied by an adult.

4. When can I see Stranger Things: The First Shadow?

The show will run from November 2023 to August 2024.

5. What are ticket prices?

Ticket prices start at £25 and vary depending on date and demand. VIP packages are also available.

6. Where do I purchase tickets?

Tickets can be purchased directly through the Phoenix Theatre’s website. Limited tickets may also be available via ticket agent sites.

7. Is the show scary?

The experience contains startles and frightening sequences. Those prone to anxiety are advised to consider this before attending.

8. Will there be strangers interacting with me?

Yes, trained actors help immerse you in the experience and will interact with guests at times as part of the show.

9. What is the address and location of the Phoenix Theatre?

The Phoenix Theatre London is located at 101 Charing Cross Road, WC2H 0JG. Near Leicester Square station.

10. Is there wheelchair access? 

Yes, wheelchair users can be accommodated. Email when booking. 

11. Are phones/cameras allowed?

No. Phones and cameras must be surrendered upon arrival to maintain the atmosphere.

12. Should I arrive in costume?

Not required, but dressing up in Stranger Things-inspired costumes adds to the fun!

13. Is food/drink available? 

No outside food or drink is permitted. A themed drinks menu is available for separate purchase.

14. Is there an age limit for children to attend alone?

Yes, those under 15 must be accompanied by an adult aged 18 or older. Tickets must be purchased together.

15. How long has the show been running?

Stranger Things: The First Shadow will debut in the West End in November 2023.

16. How scary is the show compared to the Netflix series?

It is recommended for ages 13 and up, so about on par with the scarier moments from the show. Those prone to fright should gauge readiness.

17. Will I get to meet any characters from the show? 

You may interact with characters from the series as part of the experience.

18. Are phones permitted for medical reasons?

Yes, speak to staff at check-in if you require your phone for medical purposes and arrangements can be made.

19. Is there merchandise available?

Yes, a gift shop at the Phoenix Theatre London sells exclusive Stranger Things event merchandise and souvenirs.

20. How long does the queue get?

Queue times vary based on arrival time. Arriving at least 30 minutes prior to your ticketed entry is recommended.

21. Do tickets sell out far in advance at the Phoenix Theatre London?

Yes, tickets routinely sell out in advance due to popularity. Booking early is advised.

What is the nearest underground to the Phoenix Theatre London?

Tottenham Court Road

The nearest tube stations are Tottenham Court Road (Central and Northern lines) and Leicester Square (Northern and Piccadilly lines.) From Tottenham Court Road (4 minutes) – Once out of the station, head straight down Charing Cross Road. The theatre will be on your left-hand side.

What are the best seats in the Phoenix Theatre?

When it comes to quality seats there are plenty of options at the Phoenix Theatre. For the best view of the stage the centre stalls rows E through to K are hard to beat. Stalls Row J is indented at either end, meaning optimum legroom is in K1 and K28.

Phoenix Theatre London

The Phoenix Theatre London is a West End theatre in the London Borough of Camden, located on Charing Cross Road.

The entrances are on Phoenix Street and Charing Cross Road.

Phoenix Theatre London
Charing Cross Road


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